Frequently Asked Questions (FAQs)

Does my child need to be involved with DHS or Juvenile Court in order to receive services?

Youth are not required to be involved with DHS or Juvenile Court.Referrals can be voluntary depending on the level of care desired. For example, referrals to Remedial Services can be made by parents with assistance from individuals such as school officials, a therapist or a family physician.

What are the staff’s qualifications?

The majority of direct care staff at PACE is required to have a Bachelor’s Degree in Human Services or a related field. Therapeutic staff is required to be Licensed Social Workers or Mental Health Counselors. The Substance Abuse Program requires direct care staff to be Certified Alcohol Drug Counselors (CADC). The GED and Pathways program staff must have a Bachelor’s Degree and a valid teaching certificate.

Are background checks done on staff?

It is Orchard Place policy that all employees have clear Child Abuse Registry and Division of Criminal Investigation background checks from date of hire as well as every three years thereafter.