A Nationally Recognized Standard of Service
Orchard Place is proud to have received the Gold Seal of Approval® from The Joint Commission for meeting and exceeding standards.
Orchard Place has been fully accredited by The Joint Commission since 1989. The Joint Commission is the nation’s oldest and largest standards-setting and accrediting body in health care. The Joint Commission's accreditation is recognized nationwide as a symbol of quality for behavioral healthcare providers. To maintain accreditation, Orchard Place undergoes extensive on-site reviews a minimum of once every 36 months and internal reviews on a continuous basis. These reviews inspire us to excel in providing safe and effective care of the highest quality and value.
The behavioral health and human services standards number more than 200 and address everything from client rights, client confidentiality, infection control, medication management, staff qualifications, building safety, preparing for emergencies and collecting data to improve performance. By seeking accreditation, we challenge ourselves to continuously improve our services and hold ourselves to a nationally recognized standard. You may review our current accreditation status by going to QualityCheck.org and typing Orchard Place into the search bar.
Share a Concern
If you are a community member or parent and have concerns about client safety or quality of care, you may report these concerns to The Joint Commission. Complaints to the Joint Commission may be filed in the following ways:
Fax: (630) 792-4627
Phone: 1-800-994-6610 | 8:30 am-5:00 p.m. Central Time on weekdays
Mail: Privacy Officer
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
For more information, click here to visit the Joint Commission Website.